Upstairs Installations
Unlike the vast majority of our competitors, we are able to offer upstairs (or downstairs into a cellar) deliveries and installations.
This service is available for a £20 surcharge on the following products (built-in or freestanding):
Washing Machines
Washer Dryers
Tumble Dryers
Fridges
Upright Freezers
Chest Freezers up to 150 Litres
Fridge Freezers up to 60cm Wide
Wine Coolers
Cookers
Built-In Ovens
Dishwashers
Electric Fire Suites
We may be able to carry out an upstairs (or downstairs into a cellar) delivery on abnormally large items, this is charged pro rata. Please contact us to arrange a site survey. This applies to:
Range Cookers
Chest Freezers larger than 150 Litres
Fridge Freezers wider than 60cm including, American style or side-by-side, French style and multi-door.
This charge allows us to send your item out with a two-man delivery team. Please note our public liability insurance does not allow for customers to partake in manual handling.
We do not require the £20 surcharge on the following products:
Cooking Hobs
Cooker Hoods
Microwave Ovens
Flame Effect Fires (without suite)
Heaters
Radiators
Air Conditioners
Dehumidifiers
Air Purifiers
Cooling Fans
Televisons
TV Stands
Audio
Vacuum Cleaners
Carpet Washers
Steam Cleaners
Any Small Appliance, such as coffee machines, stand mixers or table-top cookers