Ordering Information


The following terms and conditions apply to all orders which are processed by G Craggs Ltd either online or by any other form of communication and form part of the contract between us. Please read them carefully and print a copy for future reference. Your use of this site indicates your acceptance of these terms and conditions.



All prices include VAT.

No contract is created until we have accepted your order.

In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers we will not process your order and will instead alert you immediately to the actual price of the goods.

You will then have the option to proceed at this updated price. We will only process any such order with your explicit authority.

Prices quoted are subject to stock availability.



With the level of fraudulent orders being placed on the internet increasing, we now have additional measures in place to check orders made via our website. All orders are checked as thoroughly as possible using the information provided.

However as a result of these extra security measures, it is possible that we might need to speak to you prior to the goods being dispatched and may put the order temporarily on hold whilst we do so.

Please do not be offended if we contact you to make additional security checks after you have placed your order.



Product images, descriptions and specifications are shown for guidance only.

For example cabinet/case colours may vary, TV stands shown may differ from those supplied, remote control designs may vary during manufactures' production runs, etc.

Some products may require set-up and/or assembly.

For example TV's, DVD's and Hi-fi tuners may need manually tuning, vacuum cleaners and TV stands may need assembly, washing machines need to have transit bolts removed, etc.



Payment will be taken at the time the order is placed.

A contract between us is not formed until we have processed the transaction and started the dispatch process.

We accept payment by most major credit and debit cards.



All products are supplied guaranteed for a minimum period of one year following the date of delivery.

This is often longer for larger or higher value products.